Topics covered include:

• Motivation - Why Become Predictable?
  • Economics of Software Development
  • Factors that Affect Software Quality
  • Observations from Software Experts

• Balancing Quality, Features, and Schedule
  • "Good Enough" Quality
  • Estimating and Scheduling Best Practices
  • Commitment Management

• Balancing People, Process, and Product
  • Process Issues
  • Product Issues
  • People Issues

• Software Development "Best Practices"
  • Writing Requirements
  • Risk Management
  • Peer Reviews
  • Binary Gates at the Inch-Pebble Level
  • Software Quality Assurance
  • Defect Tracking against Quality Targets
  • Triage, Root Cause Analysis, Project Post-Mortems
• Action Plan - A Road Map for Improvement

This informal, interactive workshop is based, in part, on my book: Software Verification and Validation for Practitioners and Managers, 2nd ed, Artech House, 2001.